PROCEDURE FOR LATE FEE DISPUTES

FORMS FOR DISPUTING LATE FEES FOR THE SUB AND MASTER ASSOCIATION CAN BE DOWNLOADED ON THE WEBSITE, DISPUTES WILL NOT BE ACCEPTED WITHOUT THE PROPER FORMS BEING FILLED OUT FOR EACH DISPUTE AND COPIES OF ALL DOCUMENTATION BEING RECEIVED.

We do not send out monthly bills or a reminder to pay your HOA assessments as noted in section 8.15 payment of assessments of the Master Declarations. It states, “All payments of Common Assessments shall be due and payable, without notice or demand, on the due dates declared by the Board.” Which are (January 1, April 1, July 1 and October 1) If payments are not received by the 9th of the month in which they are due on the 10th a late fee will go on the account. We do supply payment coupons for the entire year each December. If December 15th has passed and you do not have your coupons please call the CCMA office at 303-841-8658 and let us know.

We publicize information on when and how to pay your dues on the website at www.canterberrycrossinghoa.com and in the HOA newsletter monthly. We are also available Monday through Friday from 9 am until 5 pm to assist homeowners at the CCMA office by calling 303-841-8658. (WE CLOSE FOR LUNCH BETWEEN 12 - 1pm)

Any remaining balance on your account will incur late fees as payments are applied first to legal fees, late fees and outstanding balances then to current assessments.  Any outstanding balance on your account results in the titled owners (member) loss of voting privileges until the past due balance is paid in full.

LATE FEE DISPUTE PACKETS:

Please send a letter to staff@canterberrycrossinghoa.com detailing your name, address and contact information.  We will send you the appropriate forms needed to start the process or direct you where you can download the forms on the website.  Make sure you provide the address for which you are disputing the late fee. You must have and provide a copy of all documentation showing proof of payments, canceled checks front and back. If your payments are submitted through a bill pay system you must have proof of where the payments were sent and when,  showing that you have allowed 5 business days for processing. Please send these copies along with your letter and completed forms for the sub association and the master association, complete copies for each association as they are reviewed by different Board of Directors. Please state whether you are disputing a late fee on the Master or SUB and which SUB.  Please explain in detail your dispute of the charges. Your account must be paid in full to complete the dispute process. VERY IMPORTANT you can dispute a late fee but the HOA assessment account has to be paid in full prior to.  And if you don't have your account paid in full and are denied in the dispute any remaining balance on your account could receive an additional late fee if not paid within 10 days of the decision. If the dispute is in your favor a credit to your account will be issued.  No refunds will be issued on disputes. Please mail, email or you may also drop off this information at the office located at 19590 E. Mainstreet Suite 110, Parker, CO 80138.

Payments received after 5 pm on the 10th will be considered late and receive a late fee or 5 pm on the 9th if the 10th falls on a Saturday or Sunday. Please note that this information has been provided (since July 2008) to all homeowners either through mail, newsletter or website containing current payment procedures along with the correct mailing address. If you use the PO BOX or PAY LEASE please assure that you have sent the payments early enough (at least 5 business days) to allow time for posting. The payments are due and have always been due on or before the 1st of the month in each quarter (January 1st, April 1st, July 1st, October 1st).  Cypress Ridge Homeowners sub association assessments are due monthly by the 1st.

ALL ASSESSMENTS MUST BE PAID CURRENT BEFORE POOL PASSES WILL BE ISSUED.  YOUR PAYMENTS FOR ASSESSMENTS WILL NOT BE ACCEPTED ON OPENING DAY AT THE POOL. ALL DELI QUENT ASSESSMENTS MUST BE PAID AT THE CCMA OFFICE PRIOR TO OPENING DAY OF THE POOL TO RECEIVE POOL BANDS.